Business processes are important to communicate an organization’s best practices as they leverage themselves against competitors. Some benefits of business processes are that in the long-run gains may be realized in cost reduction, meeting customers’ expectations, and streamlining business operations. Business process management then focuses on workflow which may hinder good performance.
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As noted throughout Chapter 5 of your textbook, systems and structures can influence a change initiative and the organization’s culture as a whole. In hopes of ensuring that changes are adopted, it is critical that the proper structures are created, which is aligned with the organization’s culture. Many factors can influence the success of certain cultures. For example, in Table 5.1, on page 154 of your textbook, mechanistic and organic organizational forms are discussed. For the purpose of this assignment, please do the following:
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When the capacity of an organization to produce goods or services and the demands of its customers to purchase goods or services is not matched, then the result is inefficiency, either in under-utilized resources or dissatisfied customers.
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When an organizational change is implemented, it is critical that the organization has a strong vision in place. Unfortunately, during times of change and uncertainty, many organizations have not developed a clear vision, which has resulted in many issues.