chapter 5 of the text as well as the section in the text on "writing procedural messages," p. 211, and then follow the instructions for this case study. Submit this assignment via Canvas! The course instructor will tell you when and how to turn in this assignment. After you have finished the assignment, the "checklist" can be used to assist you in proofreading/checking your work before submitting it.
Media Hype
Develop a PowerPoint presentation (12-18 slides in length). It should include a title slide, an agenda slide, body content slides, a closing slide, and a references slide (if applicable). All slides count toward the required length.
Appropriate Technology in the Business World? Instant messaging, texting, social media--when does it work in business? Most people entering the workplace today have grown up with smart phones and technology-driven communication. It's only natural to see business communication to begin to adopt these technology-driven communication channels. How effective are they in business? Is there an appropriate and inappropriate time to use. Give an example of misuse of technology-driven communication you've witnessed in the workplace. How would you manage this? What policies would you try to implement? React to a post by another student--"me, too" types responses will not be graded.
Focus of the Final Paper
This course focuses on identifying types of conflicts and resolving conflicts through effective communication techniques. Your Final Paper will be an eight-to ten-page paper (excluding the APA title and reference pages) that will showcase what you learned about conflict and conflict resolution.
Identify a recent interpersonal, group, or organizational conflict that you were involved in and was later resolved. Select five of the topics listed below and discuss how they apply to your chosen conflict. You must use a minimum of five resources to help support your discussion of these topics. Be sure to focus on communication techniques that were used during the conflict management process. Argue whether the resolution to this conflict was a “best practices” approach to resolving this conflict.
Your paper must include an introduction paragraph that provides a high-level overview of your paper. In addition, your paper must include a strong conclusion paragraph that brings together the topics discussed. Remember not to introduce any new topics in your conclusion.
Conflict Topics for the Final Paper (select five)